Store Q&A


We operate stores in Minot, Bismarck, Jamestown, Grand Forks, and Fargo. Visit Store Locations & Hours for information.


Goodwill Retail sells donated new and used items. Fresh inventory is added throughout the day, so you never know what you will find. Come, explore, and find your next unique treasure! To learn what donations we may accept, click What To Donate.

What does goodwill sell online?

Goodwill offers an online store where you can shop 24/7 from the comfort of your home. Click SHOP or Amazon to begin your search.

Why should I donate to easter seals Goodwill ND?

Your donation assists us in providing services to people across our region.

What can i donate?

Click How To Donate to what we may accept.

What do you do with donations that cannot be resold?

We carefully process donations to make sure they have life left before offering them to the public for purchase. When we receive items that are dated, stained or otherwise compromised, those items get recycled. During the 2020-2021 fiscal year, our business kept nearly 2 million pounds of recycled goods out of the landfill.

Does Goodwill clean donated items before placing them on the sales floor?

We do not wash clothing items; we do wipe down household items.

Do Goodwill stores sell items from their back rooms?

No. It is against Goodwill's retail policies to sell merchandise from the back room or donation center, and no merchandise can be held for a future purchase.

Are Goodwill employees allowed to shop in the stores?

Yes. Team Members may shop in our stores during their off hours. Only items on the sales floor may be purchased.

how is pricing determined?

We evaluate brand names, quality of products, and availability of similar products as we determine prices. Clothing racks are marked with rack-top price-point signs for each category of clothing. Clothing items that are deemed best quality are individually marked and may be sold at a higher price. Prices are not negotiable, and we do not offer refunds or exchanges.

Why do you have a no-return policy?

For more than a decade, all Goodwill retail stores in North Dakota have had a no-return policy. Please take this into consideration when you are shopping.

How are proceeds used?

Revenue generated helps fund our Services

Why are your fitting rooms closed?

To reduce theft and improve efficiencies. This policy may be re-evaluated in the future.

do you require identification in order to receive a military discount?

We may ask to see military identification during check-out.

How is Easter Seals Goodwill ND related to Goodwill Industries International?

Easter Seals North Dakota merged with Goodwill Industries International in 1996 to become Easter Seals Goodwill ND, Inc.

How can I apply for a job?

To apply online, visit our Careers website and choose the region in which you wish to apply. To apply in-store, visit your local Goodwill store and ask to fill out an application at the register.